Landing at London Gatwick (LGW) after a long flight, the last thing you want is confusion about where your driver is. Here is exactly how the Kam Transport pickup procedure works at Gatwick — at both the North and South Terminals.
Before you fly
When you book at kamtransport.co.uk, give us your flight number. We track it in real time, so even if your flight is delayed by 4 hours your driver will arrive at the new landing time at no extra cost.
When you land
- Switch your phone on. You'll receive an SMS / WhatsApp with your driver's name, mobile number, vehicle make/model and registration.
- Clear immigration and collect your bags. Take your time — you have 60 minutes of free waiting from the moment you land.
- Exit through Customs into the Arrivals Hall.
Meeting your driver — Gatwick North Terminal
Your Kam Transport driver will be waiting in the Arrivals meeting area, opposite Costa Coffee, holding a name board with your name (or the lead passenger's name) on it.
Meeting your driver — Gatwick South Terminal
For South Terminal arrivals, look for your driver at the bottom of the escalators in the Arrivals Hall, near the WHSmith. Again, they'll be holding a name board.
Where the car is parked
All Gatwick meet & greet pickups use the airport's official short-stay car park, a 2–3 minute walk (or covered shuttle) from arrivals. The driver will carry your bags and walk you to the vehicle — the short-stay parking fee is already included in your fixed price.
Can't see your driver?
Call the driver directly on the number we texted you. If there's no answer, call our 24/7 office on 020 8755 2835 and we'll locate them within seconds.
Free waiting times at Gatwick
- 60 minutes free after the flight lands (meet & greet)
- After that, a small per-15-minute waiting charge applies
Book your Gatwick transfer
Fixed price from any UK address to or from Gatwick — quote and book at https://www.kamtransport.co.uk or call 020 8755 2835.